Your product is already held at customs
A shipment has been stopped on a labelling or documentation issue and the clock is running. You need the specific blocking problem identified and the countermeasure in hand, on the fastest responsible path.
Get your product compliant, and keep it moving
Your labelling has to satisfy a regulator you have never dealt with, and a single wrong line can hold a shipment at customs. Sometimes the product is already at the border, with a clock running.
A per-SKU compliance review that reads your label and formulation against the target regime, flags every issue, and hands you the countermeasure for each one, so the product clears the regime and clears customs.
180+ experts 40+ countries
Christine Couvelier
GourmetPro Expert
Strategic Advisory
Steve Ross
GourmetPro Expert
Business Strategy
Hitomi Sato
GourmetPro Expert
Product Innovation
Sanjeev Srivastav
GourmetPro Expert
Commercial
Rana Shehadeh
GourmetPro Expert
Product Innovation
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Kelvin Ng
GourmetPro Expert
Commercial
Giang Duong
GourmetPro Expert
Vietnam Go-to-Market & Sales Growth Expert
Jeffrey Cheng
GourmetPro Expert
Strategic Sales
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A rejected label is not a dead end. It is a list of fixes, and every line on it has a countermeasure.
Who this is for
Some arrive with a shipment already blocked. Others plan the review before the first shipment leaves.
You are taking a packaged product into a new regime
The label that works at home has to be rebuilt for a regulator with different rules on ingredients, additives, allergens, and claims, in a different format. You want it right before the first shipment leaves, not after.
What you get
One review per SKU: a fixed, predictable deliverable on a timeline agreed up front. The output is a compliance table, one row per issue.
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Checked
We read the label artwork, ingredients, additives, allergens, nutrition format, and claims against the target regime.
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Flagged
We name every issue that could stop the product at the border or on the shelf, with its severity.
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Countermeasure
We pair every flag with the specific wording, format, formulation, or filing change that resolves it.
Where a SKU cannot be made compliant by labelling alone, regulatory-driven reformulation is an adjacent motion we can bring in, so a failing ingredient becomes a fix rather than a dead end.
Every engagement starts with a scoped brief for the SKU in front of us. See how we work.
How the review works
This is a specialist review, not a form to fill in. It runs the same way for every SKU, against the real rules of the regime you are entering.
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One SKU at a time
We take a single product, its label artwork, its ingredient and nutrition data, and the regime it has to enter. Per-SKU is deliberate: compliance turns on the specifics of one product, not a category.
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A line-by-line regime check
Every element is checked against the actual rules of the target regime, not a generic checklist, covering ingredients, additives, allergens, nutrition presentation, and claims.
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Flag, then countermeasure
Each issue is recorded with its severity and the countermeasure that clears it. The output is the compliance table you receive.
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Filing where the regime requires it
Where the regime needs a submission before the product can enter, for example a FAINS filing in Japan, we run that as a scoped add-on phase.
A compliance win, published with the client's approval
A real engagement. Every field on the card is the client's own published story; the card links to the full study.
Where we do this
The regimes our network reviews against. Named regimes link to the market guide where a live hub covers the route to shelf.
- Japan Food Sanitation Act, Food Labelling Act, FAINS Layered distribution where listings move through trading companies and wholesalers; relationships decide access.
- United Kingdom Food labelling rules and HFSS Retail concentrates in a handful of national grocers; prepacked food sold in Great Britain must carry a UK address for the food business operator or its importer.
- United States FDA labeling and Nutrition Facts Broker- and distributor-led retail; FDA food facility registration, foreign-supplier verification, and US Nutrition Facts labeling gate the shelf.
- European Union EU food information rules and EFSA-governed claims
- GCC Gulf Cooperation Council labelling requirements
How the engagement is shaped
- A fixed, per-SKU engagement: one product, one compliance review, one predictable deliverable.
- The timeline is agreed up front, before the review starts.
- The fixed shape is the risk posture: you know the scope, the deliverable, and the timeline before you commit.
How engagements are structured and priced. See how we work.
Label and regulatory compliance questions
Which regimes do you cover?
The ones our network works in, including Japan (Food Sanitation Act, Food Labelling Act, and FAINS filings), the United Kingdom, the United States (FDA), the European Union (EFSA-governed claims), and the GCC. If you are entering a regime not listed, tell us the market and we will confirm coverage before you commit.
Why per-SKU, and what does one SKU get?
Compliance turns on the specifics of one product, so each SKU gets its own review. One SKU gets a full compliance table: every label element and ingredient checked against the target regime, every issue flagged with its severity, and a concrete countermeasure for each flag, plus any required filing scoped as an add-on phase.
Can you help when a shipment is already held at customs?
Yes. A customs-blocked SKU is one of the situations we take. We identify the specific blocking issue first, then give you the countermeasure on the fastest responsible path. We do not promise a fixed number of days, because the honest answer depends on the regime and the issue; we do prioritise the block and tell you the real path to clearing it.
What does the deliverable look like?
It is a compliance table, one row per issue: what was checked, the flag and its severity, and the countermeasure that resolves it. We are building a redacted sample to publish; until a client has signed off on showing it, we walk you through the structure on a call rather than show an unapproved document.
Send us the SKU and the regime
Tell us the product and the market it has to enter, or the customs issue holding it now. We take it from there, one review per SKU.
Every engagement starts with a scoped brief for one SKU.
Schedule a compliance call