Label and regulatory compliance
Your labelling has to satisfy a regulator you have never dealt with, and a single wrong line can hold a shipment at customs. Sometimes the product is already at the border, with a clock running.
A per-SKU compliance review that reads your label and formulation against the target regime, flags every issue, and hands you the countermeasure for each one, so the product clears the regime and clears customs.
180+ experts 40+ countries
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A rejected label is not a dead end. It is a list of fixes, and every line on it has a countermeasure.
Two situations bring a product to a compliance review. Most start in the first and want to avoid the second.
The label that works at home has to be rebuilt for a regulator with different rules on ingredients, additives, allergens, and claims, in a different format. You want it right before the first shipment leaves, not after.
A shipment has been stopped on a labelling or documentation issue and the clock is running. You need the specific blocking problem identified and the countermeasure in hand, on the fastest responsible path.
One review per SKU: a fixed, predictable deliverable on a timeline agreed up front. The output is a compliance table, one row per issue.
Each line of your label and each item in your formulation is read against the target regime: ingredient rules, additive limits, allergen declarations, nutrition format, and the claims you want to make.
Everything that fails or risks failing the regime is flagged, so nothing that could stop the product at the border or on the shelf is left unnamed.
Each flag is paired with the concrete fix that resolves it, from a wording change to a format correction to a required filing, so the review is a route to compliant, not just a verdict.
Where a SKU cannot be made compliant by labelling alone, regulatory-driven reformulation is an adjacent motion we can bring in, so a failing ingredient becomes a fix rather than a dead end.
Every engagement starts with a scoped brief for the SKU in front of us. See how we work.
This is a specialist review, not a form to fill in. It runs the same way for every SKU, against the real rules of the regime you are entering.
We take a single product, its label artwork, its ingredient and nutrition data, and the regime it has to enter. Per-SKU is deliberate: compliance turns on the specifics of one product, not a category.
Every element is checked against the actual rules of the target regime, not a generic checklist, covering ingredients, additives, allergens, nutrition presentation, and claims.
Each issue is recorded with its severity and the countermeasure that clears it. The output is the compliance table you receive, the deliverable described above.
Where the regime needs a submission before the product can enter, for example a FAINS filing in Japan, we run that as a scoped add-on phase.
A real engagement. Every field on the card is the client's own published story; the card links to the full study.
The regimes our network reviews against. Named regimes link to the market guide where a live hub covers the route to shelf.
How engagements are structured and priced. See how we work.
The ones our network works in, including Japan (Food Sanitation Act, Food Labelling Act, and FAINS filings), the United Kingdom, the United States (FDA), the European Union (EFSA-governed claims), and the GCC. If you are entering a regime not listed, tell us the market and we will confirm coverage before you commit.
Compliance turns on the specifics of one product, so each SKU gets its own review. One SKU gets a full compliance table: every label element and ingredient checked against the target regime, every issue flagged with its severity, and a concrete countermeasure for each flag, plus any required filing scoped as an add-on phase.
Yes. A customs-blocked SKU is one of the situations we take. We identify the specific blocking issue first, then give you the countermeasure on the fastest responsible path. We do not promise a fixed number of days, because the honest answer depends on the regime and the issue; we do prioritise the block and tell you the real path to clearing it.
It is a compliance table, one row per issue: what was checked, the flag and its severity, and the countermeasure that resolves it. We are building a redacted sample to publish; until a client has signed off on showing it, we walk you through the structure on a call rather than show an unapproved document.
Questions about how engagements work, cost shapes, or stopping? See the how-we-work FAQ.
Tell us the product and the market it has to enter, or the customs issue holding it now. We take it from there, one review per SKU.
Schedule a compliance callEvery engagement starts with a scoped brief for one SKU.
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