Meeting urgent distribution needs for Domino's Pizza in Japan

The client was Domino’s Pizza Japan.

Domino’s in Japan had an urgent need. The client had identified certain difficulties with two of their distribution centers in the country. Distribution centers handle delivery of all the ingredients and other items related to making pizzas to the outlets on a daily basis. While Domino’s had other distribution centers, these two in particular were not performing at the levels required of them. So, Domino’s wanted to find two new distribution centers to replace these two existing units.

While this was technically a straightforward project, the challenging aspect was the tight deadline. Domino’s wanted to find replacement distribution centers in less than four months. In Japan, any project related to supply chain in general and logistics in particular takes time as people in the industry tend not to rush and pay greater attention to details. 

Despite the short timeline, Samuel conducted a study of the current operations and presented a shortlist of candidates as the replacement distribution centers.

Samuel was able to complete this project in 3.5 months, something under normal circumstances would have taken nine months to a year.