Spoonshot INC

Research & Operations Manager ・ India 2021 – Present

• Built a strong result-oriented and passionate team of 6 persons (Food scientists, Data research and operations analysts)
• Led 6 high-value consumer research projects (qualitative and sensory research) for big FMCG clients
• Solved 9 used cases of clients by leveraging Spoonshot's platform
• Delivered crisp and comprehensive insights (food science and consumer insights) decks to clients in tight timelines
• Oversaw the addition of 8 key new features on Spoonshot's product to enhance client engagement and product outreach
• Ensured the availability of high-quality labeled data by coordinating with the internal team as well as external sources
• Executed short and long-term data QA on both front and backend data, improved data quality 2X
• Set up and chaired periodic brainstorming sessions on the latest trends in the food industry and food science attributes
• Guided and supervised the investigation of relations between different food attributes and experimented by leveraging it to a concept level
• Planned bi-weekly sprints for the team and individual development plans for team members and continuous monitoring of KPI's
• Collaborated with cross-functional teams to plan quarterly and yearly targets for the Research and Ops team
• Organized knowledge-sharing sessions within the team and cross-functional teams
• Set up a process for better project communication

Thinking Forks Consulting Private Limited

Senior Product Development Associate ・ India 2020 - 2021

• Led 15 end-to-end NPD and advisory projects across various food categories
• Coordinated the launch of 25+ new products of Amazon by evaluating supplier quality (sensory)
• Mentored associates and ensured end-to-end delivery of projects OTIF
• Collaborated in benchmarking and consumer testing with external teams
• Carried out supplier development/supplier quality evaluation and implemented a standard inventory management process in the laboratory, increasing efficiency of the NPD projects with the new process.
• Advised client teams on nutrition communication, regulatory aspects, and product claims
• Educated clients on food safety and quality management policies

Development Associate ・ India 2019 - 2020

NDDB Dairy Services

Analyst QA & PD ・ India 2017 - 2019

• Reduced the quality and process NC's of clients by 80% by periodic audits and benchmarking of producer companies and follow-up to close the non-conformances.
• Provided QA-related support to 5 MPCʼs and facilitated the development and implementation of quality system
• Developed 10+ SOPʼs, audit & benchmarking formats, test methods and work instructions for plant and laboratory operations and guided in the implementation of the same on-site
• Delivered 6 quality system-related trainings to quality and field officers of different MPC's
• Minimized solids loss by 50% by analyzing daily data and conducting field study
• Facilitated 3X quality improvement of milk and ensured 0 rejection rates in MPC's with quality-related problems.

Metro Dairy Limited (Presently Keventer)

Executive QA ・ India 2015 - 2017

• Monitored screening of all incoming raw materials from raw milk to all packaging materials, and also outgoing materials and finished batches.
• Assisted in implementation of FSMS in the factory premises
• Managed operations and activities of third-party plant
• Actively participated in new product and process development

Teabox

R & D Associate・ India 2015

• Developed popular 6 iced tea blends
• Developed quality system and quality parameters for acceptance of tea and handling procedure
• Investigated the feasibility of vacuum and nitrogen packing of tea
• Assisted in commissioning and set up of Asia's first tea cold storage